Reports

Havas Commerce's study reveals how they're responding to economic pressure, shifting customer expectations, and the rise of AI-enabled commerce.

Download the latest trends report from Havas Commerce that digs into the six main trends that will define the direction of commerce in the year ahead.

Download Havas Commerce's international Purchasing Power Observatory to understand the shift in consumer behaviour, how they perceive value & the role of brands

Download our guide on how organisations can embrace composable architecture & emerging technologies to modernise systems, unlock agility & drive transformation.

Download our latest research report which delves into the digital experience offered by 20 non-Russel Group universities during clearing 2025.

Download our report on Digital CX in F&B, featuring the results of our benchmark of 20 well-known UK and international F&B brands against UX best practice.

Download Inviqa's Retail Optimisation Guide and learn how to drive lasting value from your initiatives – including insights from Boohoo Group & a UK supermarket

Inviqa has benchmarked 100 brands for its DTC ecommerce research measuring the digital customer experience each provides. Download for free now.

Inviqa has benchmarked 10 brands for its Sports & Outdoor DTC ecommerce research measuring the digital customer experience each provides. Download for free now.

Download Inviqa's Retail Digital Sustainability Report 2024 for benchmarking data and insights into the carbon impact & efficiency of 50 retailers' UK websites

Inviqa's 2024 report - Digital CX Defined: Hotels - benchmarks the websites of 20 hotel chains to examine what great digital experiences look like in the sector

Inviqa has benchmarked 10 brands for its UK Sports Teams & Clubs DTC ecommerce research measuring their digital customer experience. Download for free now.

Inviqa benchmarked 10 brands on digital customer experience for its grocery DTC ecommerce research 2025 including the Heinz, Cadbury, Godiva and M&Ms websites.