Growing WorldFirst�s digital capabilities

The WorldFirst offices

The Challenge

The Challenge

WorldFirst was undergoing a period of change. The business was grappling with rapid growth, staff changes across its developer teams, and the roll-out of an internal structure based on the famed 'Spotify Model' in a bid to drive cross-functional collaboration.

The aim of the new organisational model was to ensure WorldFirst's digital teams could build what matters most to the business and its users, while giving developers the autonomy to decide the best way to build those products or services. 

But there were clear knowledge gaps within the newly-created teams, with long-standing members of the company removed from day-to-day development, and a communication gap between developers and product owners was slowing development time.

To make the model a success, and to drive productivity and innovation, WorldFirst needed to grow its in-house capabilities and establish a foundation of the right processes, practices, and methodologies.

WorldFirst was undergoing a period of change. The business was grappling with rapid growth, staff changes across its developer teams, and the roll-out of an internal structure based on the famed 'Spotify Model' in a bid to drive cross-functional collaboration.

The aim of the new organisational model was to ensure WorldFirst's digital teams could build what matters most to the business and its users, while giving developers the autonomy to decide the best way to build those products or services. 

But there were clear knowledge gaps within the newly-created teams, with long-standing members of the company removed from day-to-day development, and a communication gap between developers and product owners was slowing development time.

To make the model a success, and to drive productivity and innovation, WorldFirst needed to grow its in-house capabilities and establish a foundation of the right processes, practices, and methodologies.

WHAT WE DELIVERED

Experience Optimisation

What we did

What we did

WorldFirst enlisted Inviqa's help to accelerate the development of its digital teams through an exchange of knowledge, skills, and ideas based on embedding Inviqa's experienced developers within its own teams.

Our support included the likes of:

  • In-house developer mentoring and pair programming to develop throughput, improve software quality, and reduce time to market

  • Agile coaching and workshops to help developer teams work and deliver more effectively  

  • Bespoke BDD training (behaviour-driven development) for creating software with business value

  • Code clubs to test ideas and promote a culture of learning 

WorldFirst's digital teams were exposed to alternative perspectives and skillsets, enabling them to grow their own capabilities. With an appetite for experimentation and continuous improvement, the business was able to trial different approaches and Agile frameworks to identify those that enabled teams to be more productive.

WorldFirst enlisted Inviqa's help to accelerate the development of its digital teams through an exchange of knowledge, skills, and ideas based on embedding Inviqa's experienced developers within its own teams.

Our support included the likes of:

  • In-house developer mentoring and pair programming to develop throughput, improve software quality, and reduce time to market

  • Agile coaching and workshops to help developer teams work and deliver more effectively  

  • Bespoke BDD training (behaviour-driven development) for creating software with business value

  • Code clubs to test ideas and promote a culture of learning 

WorldFirst's digital teams were exposed to alternative perspectives and skillsets, enabling them to grow their own capabilities. With an appetite for experimentation and continuous improvement, the business was able to trial different approaches and Agile frameworks to identify those that enabled teams to be more productive.

The Results

The Results

With our help, WorldFirst's developer teams now work more effectively, are well-versed with key technology frameworks, and are accelerating software delivery. 

The Inviqa team has imparted valuable knowledge and best practices, contributed to technical builds, and has equipped teams to drive more value from Agile practices.

Changes made with Inviqa to internal processes are already saving time and boosting productivity. Code reviews, for example, have been made more efficient, and the visibly improved collaboration amongst teams and stakeholders is reducing waste, increasing throughput, and ensuring that WorldFirst delivers value and not just features.

With our help, WorldFirst's developer teams now work more effectively, are well-versed with key technology frameworks, and are accelerating software delivery. 

The Inviqa team has imparted valuable knowledge and best practices, contributed to technical builds, and has equipped teams to drive more value from Agile practices.

Changes made with Inviqa to internal processes are already saving time and boosting productivity. Code reviews, for example, have been made more efficient, and the visibly improved collaboration amongst teams and stakeholders is reducing waste, increasing throughput, and ensuring that WorldFirst delivers value and not just features.

PART Of

HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG

PART Of

HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG

PART Of

HAVAS CX

About Inviqa

Our digital services help organisations address complex business challenges and changing user expectations. From consultancy and UX design, to solution build and continuous improvement, we operate across the entire digital product lifecycle.

© 2007 - 2026 Inviqa UK Ltd. Registered No. 06278367.
Registered Office: Havas House, Hermitage Court, Hermitage Lane, Maidstone, ME16 9NT, UK.
Office location: The HVL Building, 3 Pancras Sq, London, N1C 4AG