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Helping Teveo unify their complex tech stack to support growing demand
The Challenge
The Challenge
Teveo, the challenger sports-wear brand, is on a path for growth. Having already increased their annual turnover of €80m since its launch in 2019, the brand’s current BHAG is reaching €1bn in annual revenue by 2029. To achieve this ambitious goal, the brand needed to ensure their systems were able to scale with the increase in demand.
As part of this growth, Teveo had moved to a new distribution facility and needed to integrate a new warehouse management system (WMS) with its existing suite of software including Shopify, an ERP and Patchworks iPaaS. It was also imperative that they be fully operational ahead of their biggest sales event of the year: a two-week Black Friday promotion in just a few months’ time.
With no internal integration capability and a complex tech stack, Teveo turned to Inviqa, on the recommendation of Patchworks, to connect the dots and ensure seamless operations across Shopify, ERP, and iPaaS solutions.
Teveo, the challenger sports-wear brand, is on a path for growth. Having already increased their annual turnover of €80m since its launch in 2019, the brand’s current BHAG is reaching €1bn in annual revenue by 2029. To achieve this ambitious goal, the brand needed to ensure their systems were able to scale with the increase in demand.
As part of this growth, Teveo had moved to a new distribution facility and needed to integrate a new warehouse management system (WMS) with its existing suite of software including Shopify, an ERP and Patchworks iPaaS. It was also imperative that they be fully operational ahead of their biggest sales event of the year: a two-week Black Friday promotion in just a few months’ time.
With no internal integration capability and a complex tech stack, Teveo turned to Inviqa, on the recommendation of Patchworks, to connect the dots and ensure seamless operations across Shopify, ERP, and iPaaS solutions.
WHAT WE DELIVERED
Technical Architecture Consulting & Development
Integrated Delivery & Optimisation
What we did
What we did
To kick off the engagement, Inviqa’s consulting team conducted a comprehensive analysis of Teveo’s existing ("as-is") business processes to understand current operational workflows and system interactions.
Building on this foundation, the team then mapped out both the "as-is" and "to-be" processes and data flows, using Business Process Modelling to identify the most logical and efficient pathways for data exchange across Teveo’s ecosystem. This included a detailed examination of how Shopify, NetSuite (ERP), SuPCIS (WMS), and Patchworks could support Teveo’s business operations, as well as how these disparate systems could be integrated to enable a seamless and scalable data flow.
Due to the integration complexity, which included dealing with an event-based WMS, ERP integrations, Shopify’s APIs, and the management of returns via another third-party solution, our partnership with Patchworks enabled us to consult their top technical experts who worked closely with our engineering team to devise elegant solutions to several complex challenges, ultimately delivering successful outcomes.
Our engineers immersed themselves in each system’s architecture, building custom logic for order creation, fulfilment updates, and stock synchronisation, and working closely with the Patchworks team to ensure a smooth and consistent set of custom solutions.
Through structured analysis, detailed problem triaging, and careful monitoring, we discovered several ways to improve integration workflows and worked closely with the Patchworks product development team, suggesting feature improvements that enabled us to deliver on desired outcomes within tight deadlines.
All integrations were tested well ahead of launch, giving Teveo confidence that the systems could handle peak demand.
To kick off the engagement, Inviqa’s consulting team conducted a comprehensive analysis of Teveo’s existing ("as-is") business processes to understand current operational workflows and system interactions.
Building on this foundation, the team then mapped out both the "as-is" and "to-be" processes and data flows, using Business Process Modelling to identify the most logical and efficient pathways for data exchange across Teveo’s ecosystem. This included a detailed examination of how Shopify, NetSuite (ERP), SuPCIS (WMS), and Patchworks could support Teveo’s business operations, as well as how these disparate systems could be integrated to enable a seamless and scalable data flow.
Due to the integration complexity, which included dealing with an event-based WMS, ERP integrations, Shopify’s APIs, and the management of returns via another third-party solution, our partnership with Patchworks enabled us to consult their top technical experts who worked closely with our engineering team to devise elegant solutions to several complex challenges, ultimately delivering successful outcomes.
Our engineers immersed themselves in each system’s architecture, building custom logic for order creation, fulfilment updates, and stock synchronisation, and working closely with the Patchworks team to ensure a smooth and consistent set of custom solutions.
Through structured analysis, detailed problem triaging, and careful monitoring, we discovered several ways to improve integration workflows and worked closely with the Patchworks product development team, suggesting feature improvements that enabled us to deliver on desired outcomes within tight deadlines.
All integrations were tested well ahead of launch, giving Teveo confidence that the systems could handle peak demand.
The Results
The Results
The integration was completed on of schedule, allowing for extensive stress testing and a smooth Black Friday launch. The system handled peak demand without issue, and the integration helped the Teveo team achieve their ambitious goal for the Black Friday campaign.
Key outcomes:
Improved order processing speed
Improved error handling and reporting
Specialised fulfilment logic
Enhanced inventory synchronisation
We are incredibly happy with what Inviqa was able to achieve given the tight deadline and complexity of the integration. We particularly want to shout out to Patrick and Sebastian, whose expertise ensured we were able to get all the connections up and running and data flowing correctly ahead of an immovable deadline.
The integration was completed on of schedule, allowing for extensive stress testing and a smooth Black Friday launch. The system handled peak demand without issue, and the integration helped the Teveo team achieve their ambitious goal for the Black Friday campaign.
Key outcomes:
Improved order processing speed
Improved error handling and reporting
Specialised fulfilment logic
Enhanced inventory synchronisation
We are incredibly happy with what Inviqa was able to achieve given the tight deadline and complexity of the integration. We particularly want to shout out to Patrick and Sebastian, whose expertise ensured we were able to get all the connections up and running and data flowing correctly ahead of an immovable deadline.
